Give the website an owner after launch
A website's working life continues after the first release. Content changes, software updates and operational questions need someone to assess them and understand the surrounding system.
Website care is available for businesses that need ongoing technical support. The first step is to review the current website, its technology, the hosting arrangement and the responsibilities already held by other providers.
Define what the arrangement covers
Maintenance should have a clear scope. Agree how requested changes will be raised, which technical responsibilities are included and how work will be prioritised. Existing software may need an initial assessment before ongoing care can be agreed.
Keep changes understandable
A useful maintenance process records what changed and checks the affected parts of the website. It should also make larger issues visible: an unsupported component, unclear access ownership or a change that would benefit from a separate project.
Tell us about your current website and the kind of help you need. We can discuss an appropriate care arrangement without assuming that every system has the same requirements.
Problems we can help with
- An existing website needs continued technical attention after launch.
- Changes or faults need a clear route for assessment and resolution.
How we can help
- Ongoing website and application care.
- Review of maintenance needs and requested changes.
- Coordination of technical updates and operational responsibilities.
How we work
- Review the current arrangement and the business requirement.
- Agree the scope, access, responsibilities and service terms.
- Carry out the agreed work and check the result.
Keep your website useful after launch.
Tell us about the website and the ongoing attention it needs.
Discuss website care